Question 1

Do I need to upload my original 4K files?

Accepted Answer

No. CHLOXIO can work with optimized versions of your footage for indexing while keeping your original files stored separately.

Question 2

How do indexing minutes work?

Accepted Answer

One indexing minute equals one minute of uploaded video. A 30-second clip uses 1 minute. A 5-minute video uses 5 minutes.

Question 3

What happens when I run out of minutes?

Accepted Answer

You can upgrade your plan or purchase additional indexing packs.

Question 4

Can I search my entire archive?

Accepted Answer

Yes. Once footage is indexed, you can search it using natural language and instantly jump to matching scenes.

Question 5

Can I download only part of a video?

Accepted Answer

Yes. CHLOXIO allows you to extract and download specific snippets rather than entire files.

Question 6

Do unused minutes roll over?

Accepted Answer

No. Monthly indexing minutes reset each billing cycle.

Question 7

Can I share footage with my team?

Accepted Answer

Corporate plans include team workspaces, shared collections, and collaborative access.

Question 8

Is my footage private?

Accepted Answer

Yes. Your footage and search results are only accessible to you and authorized members of your workspace.

Question 9

What video formats are supported?

Accepted Answer

MP4, MOV, and M4V.

Question 10

Who is CHLOXIO for?

Accepted Answer

CHLOXIO is built for creators, editors, agencies, production companies, videographers, marketers, and anyone managing large video libraries.

Pricing that scales with your archive

Overage packs